Staffing up for summer
Summer’s nearly here, and if you’ve not sorted out your staffing, you need to get a move on!
It’s a difficult balancing act, making sure you’ve sufficient resource on hand to keep kitchen and front of house running smoothly to cover staff holidays and the extra trade – without breaking the bank.
Help yourself by:
- Having a wall planner clearly showing who’s on duty, and when, with all holidays clearly marked
- Set a deadline for how much notice an employee needs to give when wanting time off – a month notice isn’t unreasonable
- Ask your permanent staff if they have family or friends who’d like to earn some summer money. But remember to factor in any time you may need to train them up
Listen to the experts
Agencies like Chefs Jobs UK and Cummins Mellor are invaluable resources for getting temporary and full time staff.
Here are their tips:
- Arrange temporary cover as early as possible – it’ll be too late once the busy period starts
- Look after temporary staff and they’ll stay with you throughout the duration of the summer – this prevents wasting time and money on new recruits
- Issue contracts highlighting hours, pay rates, holiday pay entitlement and pension contributions. Be clear on things like travel expenses and wages payment schedules (weekly or monthly) to stop any grievances with the employee once they have starte
- Get staff who handle cash, keys or are in a position of trust CRB checked
- Provide a thorough induction – an employee needs to know everything from where to find the napkins to where the toilets are
- Include/inform all temporary workers in any training, benefits, or permanent roles you are recruiting for and ensure they are being paid the same amount of pay as a permanent employee
- Staffing agencies offer security and less hassle because they do all the hiring and firing. And, if you’re not happy they will replace staff immediately
- Always inform the agency if there is any chance that the temporary worker may be taken on for longer or even permanently